A diverse group of colleagues working together around a table in diverse workplaces
Employee Experiences
Boonyawee Sirimaya
3
min read
October 4, 2024

4 Ways Technology Promotes Workforce Diversity and Inclusion

In today's globalized world, diversity and inclusion (D&I) have become essential components of a thriving business. Numerous studies highlight the value of building diverse teams. A 2016 Morgan Stanley report found that companies with greater gender diversity outperformed their peers, while McKinsey’s 2018 report revealed that companies with culturally diverse boards were 43% more likely to see higher profits. Additionally, millennials are reshaping workplace expectations, with 74% believing that businesses with inclusive cultures are more innovative.

Ensuring diversity and inclusion is now more crucial than ever for businesses to compete. With technology rapidly advancing, many companies are leveraging innovative tools to foster an inclusive, diverse workforce. Here are four significant ways technology is driving this transformation:

1. Expanding the Talent Pool

Technology is empowering companies to cast a wider net when sourcing candidates. Diversity and inclusion tools, like AI-driven recruitment platforms, are helping businesses identify talent from varied backgrounds. These tools can assess hiring trends and employee demographics, providing insights into how a company can improve its diverse talent acquisition. 

For instance, platforms that generate diversity reports enable businesses to see if they're lacking representation in certain areas, such as female leadership roles or minority representation.

Moreover, remote working platforms are enabling companies to recruit globally, not just from one geographical region. Tools like LinkedIn and Glassdoor allow businesses to connect with potential employees from different cultural, ethnic, and socioeconomic backgrounds, thus broadening the talent pool.

Woman reviewing recruitment profiles on a laptop.
AI-driven recruitment platforms

2. Fostering Global Collaboration

As remote work becomes more common, technology allows employees from different countries and cultures to collaborate seamlessly. Online messaging apps, virtual meeting platforms like Zoom, and digital project management tools such as Slack and Trelloare making it easier for teams to work together regardless of location. This virtual collaboration enables businesses to build teams that reflect a broad range of perspectives, ultimately driving more creative and inclusive problem-solving.

In addition, digital employee experience platforms allow workers to feel connected, no matter where they are in the world. These platforms enable teams to collaborate and share ideas in real-time, making geographical distance irrelevant. By removing location-based barriers, businesses are creating opportunities for employees to collaborate with colleagues from various backgrounds.

3. Enhancing Communication for Inclusivity

A diverse workforce often includes people from various cultural, linguistic, and professional backgrounds. Effective communication is essential in such environments, and technology plays a key role in fostering inclusivity. Company-wide messaging tools and social platforms ensure that all employees, regardless of location or hierarchy, receive updates simultaneously. This fosters transparency and prevents any miscommunication or exclusion.

For example, employee engagement platforms such as Amity Solutions' Eko help businesses create transparent environments by enabling clear, instant communication. These tools break down the silos between departments, allowing even frontline employees to stay connected and informed with top-level management updates.

4. Breaking Down Language Barriers

Workforce diversity often means that employees speak different languages, which can sometimes pose communication challenges. However, workplace technology is making these challenges a thing of the past. In-app translation tools integrated into communication platforms are ensuring that employees can understand each other, regardless of the languages they speak. This helps businesses build more cohesive teams and improve productivity.

Tools like Microsoft Teams and Slack now offer built-in translation features that ensure smooth communication across borders. Additionally, speech recognition software is improving communication for employees with disabilities, ensuring that all voices are heard. By enabling seamless multilingual communication, technology is helping businesses create a more inclusive, globally connected workforce.

A team is communicating across languages, with an illustration of translation tools connecting various team members
Team using translation tools for multilingual communication.

Conclusion

As the workplace becomes more global and diverse, technology continues to play a crucial role in ensuring inclusivity. From expanding the talent pool to facilitating international collaboration, breaking down communication barriers, and ensuring that everyone stays informed, technology is helping businesses create environments where diverse talent can thrive. By adopting these technologies, businesses can foster a more innovative, productive, and inclusive workforce, leading to greater success in today’s competitive market.

Consult with our experts at Amity Solutions on EkoAI to maximize the employee experience in your company here