Tollring Team Celebrating the Best Call Management Solution Award
Industry
Boonyawee Sirimaya
4
min read
October 15, 2024

Tollring Wins Best Call Management Award for 3rd Consecutive Year

Introduction to Tollring

Tollring is a global leader in providing innovative software solutions, specializing in call management, customer experience analytics, and business intelligence. With a strong presence across the UK, USA, India, and Australia, Tollring’s products are used by businesses worldwide to optimize their communication strategies and improve customer interactions.

Known for its data visualization and cloud communication services, Tollring’s solutions are designed to empower businesses with deep insights and enhanced performance—particularly in environments like Microsoft Teams. By delivering flexible and multi-platform solutions, Tollring enables organizations to thrive in a rapidly evolving digital landscape.

Tollring’s Award-Winning Streak Continues

In exciting news, Tollring, a company under the Amity Solutions group, has once again proven its excellence by securing the prestigious Best Call Management Solution award at the Comms National Awards 2024. This marks the third consecutive year Tollring has won this award, showcasing its sustained innovation and commitment to delivering exceptional solutions in the telecom industry. Remarkably, this is Tollring’s sixth win in this category over the past nine years, reinforcing its position as a market leader.

Tollring recognized as the winner of the Best Call Management Solution at the Comms National Awards 2024, highlighted by the bold 'WINNER' text in front of the Big Ben clock tower backdrop
Tollring's Award-Winning Moment at the Comms National Awards 2024

The award ceremony, held on September 26, 2024, at the Plaza Park Hotel in Westminster, London, celebrated the very best in communication and information technology (ICT) innovation. Tollring’s consistent recognition highlights the company’s ability to meet and exceed industry standards, particularly in call management.

Celebrating 30 Years of Innovation

This year’s win is particularly special as it coincides with Tollring’s 30th anniversary. Over three decades, Tollring has continuously evolved its products to meet the changing needs of businesses. This milestone year is not only a celebration of the company’s past achievements but also a testament to its future direction, as Tollring continues to push the boundaries of AI-powered communication solutions.

Tony Martino, CEO of Tollring, expressed his pride: “I am thrilled that our continuous innovations and state-of-the-art products have been recognized again by one of our industry’s most prestigious and coveted awards. It is the crowning achievement of a fantastic year.”

The Power of Collaboration with Amity Solutions

Tollring’s success is further amplified by its strong partnership with Amity Solutions, one of Thailand’s leading software and generative AI developers. This strategic collaboration has brought together Tollring’s expertise in call analytics with Amity Solutions’ cutting-edge AI capabilities. Together, the two companies are shaping the future of AI-driven communication solutions.

Amity Solutions’ Executive Chairman and Founder, Korawad Chearavanont, echoed this sentiment: “This award reaffirms the strength of our expanded portfolio and our commitment to delivering cutting-edge AI-powered communications solutions to businesses worldwide.”

Looking Forward: What’s Next for Tollring?

With its robust portfolio of customer experience analytics, call recording, and business intelligence tools, Tollring is well-positioned to continue leading the industry. The company’s innovative solutions are trusted by over 20,000 businesses globally, particularly those leveraging Microsoft Teams for both internal and external communications.

As organizations increasingly rely on digital communication tools, Tollring remains focused on driving customer and employee experience improvements. The future looks bright as the company continues to set new standards in call management and analytics, delivering value to partners and customers worldwide.

To learn more about Tollring’s innovative solutions and how they can benefit your business, please visit here