The secret to successful customer experiences is seamlessly combining human resources and automation. This allows real-time transfer of queries from bots to human agents, ensuring instant communication for customers.
Understanding customer purchase history and preferences not only enhances customer insight but also creates opportunities for upselling, cross-selling, and the implementation of a Loyalty Program to foster customer retention and advocacy.
In the competitive insurance industry, operational costs must be reduced while providing 24/7 assistance. Utilizing chatbots for quick and accurate responses not only cuts costs but also distinguishes your brand from competitors.
• Eko: AI Interfacing App for employees
• IVR system for voicebot
• Voicebot - Thai & language conversations
• Specially-made kiosk for avatar AI
To enhance customer support seamlessly on your existing website, our generative AI boosts productivity, reduces time, and streamlines processes.
Integrate Amity Bots into your own application or website for a unique AI assistant experience.
